Commercial Lines Clerk

Westfield Services, Inc.
18000072 Requisition #
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Westfield is a great place to work for many reasons. You could be one of them.
Westfield Services Inc. is a specialty insurance agency and services firm headquartered in Columbus, Ohio.  We are wholly owned by Westfield Group in Westfield Center, Ohio, although we operate independently of our parent company.
You will be challenged. Rewarded.  And valued for your unique experience, background and perspective. Join a team where hard work pays off and original thinking is celebrated. As you build your future at Westfield Insurance, you will quickly learn that protecting our customer’s future by delivering on our promise to help restore lives and rebuild businesses when the unexpected happens is at the heart of what we do. Building relationships and caring about people has been part of our culture since 1848.  Be a part of a team that recognizes and appreciates those who take initiative, know how to elevate an idea and can innovate and seek opportunity in a changing world.


Commercial Lines Clerk Job Summary - LOCATED IN COLUMBUS, OH


Salary Range: $30,467 - $35,037 - $39,607


Provides basic administrative support duties for a business unit, department, or office.  Follows standard procedures related to filing, documenting, recordkeeping and correspondence. Utilizes normal office practices, software, machinery, procedures, and documentation.


Essential Functions (primary functions and/or reasons the job exists in order of importance)

1. As directed, performs basic clerical duties such as filing, copying, answering phones and distributing mail.

2. Utilizes personal computer, basic software and standard office machinery (fax machine, printers, scanners, etc.) to create and duplicate correspondence and documentation.

3. Enters data both electronically and by hand, verifies accuracy, maintains records, and distributes reports and documents.

4. Orders supplies, materials and equipment. Packages and schedules pick-up of outgoing mail and tracks deliveries.

5. As directed, coordinates meetings including arranging for needed materials/equipment, tracking attendance, and documenting notes/minutes.

6. As directed, organizes office, filing and desk spaces/equipment to maximize efficiency and upkeep.  May perform light inside cleaning duties as needed.


Desired Qualifications/Experience/Certification/Education (in order of importance)

1. Demonstrated knowledge and skill in business English, spelling and punctuation, math, reading and communications.

2. Demonstrated understanding of general business flows, procedures, and systems.

3. High School Diploma or General Education Diploma (G.E.D.) or commensurate work experience.

4. Basic knowledge of office and computer equipment and software packages, including, but not limited to, Microsoft Office products such as Excel, PowerPoint, and Word; Cognos; Adobe Acrobat; and so on.

5. Strong attention to detail and organization skills.


Physical Requirements (specific to the role) 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing, and working on a computer for extended periods of time).

• Ability to communicate effectively in a collaborative work environment utilizing various technologies such as telephone, computer, web, voice, teleconferencing, scanner, e-mail, etc.

• Ability to read standard typed documents.

• Ability to physically and accurately file.

• Ability to lift and carry up to 10 lbs.


This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.


Westfield offers a Total Rewards program that focuses on compensation, benefits, and wellness and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center and casual dress. Work-life balance, recognition, and learning and career development are all part of a rewarding career with Westfield Insurance.
To learn more about Westfield Services and the opportunities available, please visit us at


We are an equal opportunity employer/minority/female/disability/protected veteran.

If you need assistance applying for a job with the online application process because of a disability, please contact the Human Resources department at This assistance is limited to those applicants who need help due to a disability.

We are an equal opportunity employer/minority/female/disability/protected veteran.

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