Licensing Specialist Seasonal (Remote Opportunity Within Westfield's Operating Territory)

Agency Distribution Management
Ohio Farmers Insurance Co
200000A1 Requisition #

You will be challenged. Rewarded.  And valued for your unique experience, background and perspective. 
Join a team where hard work pays off and original thinking is celebrated. As you build your future at Westfield Insurance, you will quickly learn that protecting our customer’s future by delivering on our promise to help restore lives and rebuild businesses when the unexpected happens is at the heart of what we do. Building relationships and caring about people has been part of our culture since 1848.  Be a part of a team that recognizes and appreciates those who take initiative, know how to elevate an idea and can innovate and seek opportunity in a changing world.

Licensing Specialist Job Summary

  • Hourly Pay: $15
  • This is a temporary position for maximum of 6 months.

The Licensing Specialist establishes and maintains records related to agency/agent licenses, appointments with Departments of Insurance, agency personnel data for Westfield systems access and agency data to support payment of agency compensation. Maintains compliance with state-specific agent licensing regulations. Serves as expert resource across the company and to agencies on agent licensing.

Essential Functions (primary functions and/or reasons the job exists in order of importance)

1. Establishes and maintains records related to agency/agent licenses, appointments with Departments of Insurance.

2. Develops and maintains working knowledge of, and establishes and maintains files as they relate to agent and agency licenses, appointments, renewals, and terminations, and conforming to state regulations. Develops and maintains working knowledge of state licensing laws and procedures aiding company compliance.

3. Establishes and maintains records related to agency personnel for Westfield system access and functionality.

4. Maintains agent licensing database in company’s automated system including ensuring accurate and specific data in relation to individual agencies. Data includes, but is not limited to, agency segmentation, agency compensation payment selections, company production records, and BI reporting.

5. Establishes and maintains resident agent/agency appointments with the company. This includes entering all relevant data into the Company’s database, filing appointment forms for each state, ordering criminal background checks as needed for prospective appointments and all new agent appointments, adjudicates or refers to appropriate Distribution leader, and sends appropriate letters in compliance with all federal and state laws.

6. Works closely with Distribution Management leadership, Agency Specialists, Contract Specialists and/or the agent to obtain correct and complete information to accurately complete applications, send approval notices to agents, and submit terminations to each state and its agents.

7. Responsible for the payment of applicable state licensing fees, such as appointments and renewals, and billing non-resident agents for appointments and renewals. Verifies accuracy of all billing received from each state’s Department of Insurance and other vendors used in performing duties. Authorizes and sends payment according to company policy, up to amount authorized by company.

8. Develops and maintains working knowledge of, and establishes and maintains electronic and hard copy documentation on state-specific, non-resident licensing and appointment requirements. Assists agents and agencies with obtaining required non-resident licenses and appointments. Assists business units and service offices to ensure compliance with the laws of each state.

9. Communicates with agency, company, and state Department of Insurance personnel regarding all aspects of agent licensing and related inquiries (e.g. checking state Department of Insurance websites for appointments/terminations, renewals, forms, and discussions with agents/agencies about appointment requirements, both resident and non-resident).

10. Assists with developing and maintaining departmental procedures related to agency and agent licensing.

11. Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.

Desired Qualifications/Experience/Certification/Education (in order of importance)

1. 1+ years of property and casualty insurance experience.

2. Experience being accurate, with a focus on attention to details in previous work assignments.

3. Experience multi-tasking and prioritizing previous work assignments to ensure deadlines are met.

4. Strong oral, written, and interpersonal communication skills including the ability to interact internally with all levels of employees and leadership throughout the organization and externally with agents and department of insurance personnel.

5. Working knowledge of MS Excel, MS Word, and MS PowerPoint.

6. Working knowledge of 5.3 policy processing system, Agency Information System on 5.3 (Legacy), and Majesco Distribution Management tool.

7. High School Diploma, GED, or commensurate experience.

Physical Requirements (specific to the role)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

* Ability to work effectively in an office environment for 40 hours per week (including sitting, standing, and working on a computer for extended periods of time).

* Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, email, etc.

* Ability to travel as required.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Westfield offers a Total Rewards program that focuses on compensation, benefits and wellness, and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center and casual dress. Work-life balance, recognition, and learning and career development are all part of a rewarding career with Westfield Insurance.

To learn more about Westfield and the opportunities available, please visit us at

We are an equal opportunity employer/minority/female/disability/protected veteran.

Applications for positions posted on Westfield Careers must be filed on-line through the Westfield Careers portal.  If you are a disabled person who requires a reasonable accommodation to complete an online application, please contact HR Assist by email at

We are an equal opportunity employer/minority/female/disability/protected veteran.

Previous Job Searches

Create/Manage a Profile

When you join our Talent Community, you can choose to be alerted to new career opportunities that are a potential match for you as they become available.

My Profile

My Submissions

When you apply for individual job opportunities, you can keep track of them here.

My Submissions