Business Data Analyst

📁
Small Business
💼
Westfield Insurance
📅
220000E1 Requisition #

Business Data Analyst

Location:  Westfield Center, OH Home Office centric hybrid work arrangements

 

You’re ready to make your mark where people care about each other. Where your work is meaningful. And where your unique perspectives are welcome. Think about joining Westfield, a company focused on what’s most important – the people behind our policies. 

 

The Business Data Analyst, working under moderate supervision, is responsible for performing analyses, monitoring, and providing recommendations in support of the automated and transactional underwriting and pricing decisions in the commercial lines (CL) segment. Works closely with and supports the  Underwriting Practices Manager ensuring the achievement of target financial metrics and pass through rates that drive profitability, growth, and operational efficiency:

  • Industry and line of business risk appetite and risk selection
  • Underwriting, pricing, and authority policies, guidelines, and rules
  • 3rd party customer data enrichment and underwriting artificial intelligence & learning models
  • Portfolio-level data integrity, risk profile, and underwriting & pricing quality KPIs

 

Essential Functions (primary functions and/or reasons the job exists in order of importance)

  1. Assists the Underwriting Practices Manager through analysis in ensuring the quality and integrity of automated and transactional underwriting and pricing decisions in the commercial lines segment through the development and optimization of underwriting artificial intelligence and learning models, and the enablement and governance of 3rd party data integrations via multi-channeled underwriting platforms.
  2. Monitors and provides recommendations of risk prequalification, underwriting policies and rules, account pricing, product eligibility, authority / referral rules, risk and underwriting quality, and automated workflows.
  3. Analyzes various data and information to provide input and recommendations. 
    1. Analyzes risk exposures and controls to assist with the effective monitoring, modifying, and creating of underwriting rules to drive profitability in the CL segment.
    2. Analyzes underwriting rules, loss trends, and emerging issues.  Utilizes this information to provide input to the strategic direction for improving specific lines of business and industries.
    3. Analyzes and leverages risk insights, data, advanced analytics, performance of products and lines of business, and identification of trends to support informed decisions regarding underwriting rules and automation.
    4. Analyzes Industry underwriting rules and system standards and formulates recommendations that help to identify new market opportunities and system enhancements.
    5. Benchmarks CL Underwriting Rules against competitors, examining the strengths and weaknesses of Westfield relative to those competitors.  Analyzes and understands competitor positions and makes recommendations for enhancement(s) or development(s) of the Westfield Underwriting Rules to strengthen competitive position.
  4. Consults with product development on trends and emerging issues to implement and update system requirements to support growth and profit.
  5. Supports the monitoring of underwriting rules performance by line of business, industry, and business class. 
  6. Assists with the implementation of automated underwriting, pricing, and workflows associated with product/underwriting enhancements, launches or discontinuations.

 

Desired Qualifications/Experience/Certification/Education (in order of importance)

  1. 2+ years of experience performing various analyses/reporting including research and development
  2. Strong analytical thinking and problem-solving skills.
  3. Knowledge of financial, statistical, and mathematical concepts used in business analysis.
  4. Experience with  two or more of the following: commercial insurance product automation, processes and functions, proprietary policy administration and industry comparative quoting platforms, artificial intelligence & analytical learning models, and third-party data integrations.
  5. Experience developing business cases and developing and communicating business needs and project specifications.
  6. Experience tactfully and persuasively handling conflict.

 

Physical Requirements (specific to the role)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Ability to work effectively in an office environment for 40+ hours per week (including sitting, standing and working on a computer for extended periods of time).
  • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as:  telephone, computer, web, voice, teleconferencing, e-mail, etc.
  • Ability to travel as required.
  • Ability to operate an automobile within the parameters of the driving policy.

 

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Westfield cares about relationships. We pay attention to the details, and embrace what each employee brings to the mix. If you are talented in your profession but also care about people – whether you’re just starting out or have decades of experience – we want to talk with you. Learn more about current opportunities at www.westfieldinsurance.com/careers.

 

We are an equal opportunity employer/minority/female/disability/protected veteran.

 

#LI-KF1

#LI-Remote

Applications for positions posted on Westfield Careers must be filed on-line through the Westfield Careers portal.  If you are a disabled person who requires a reasonable accommodation to complete an online application, please contact HR Assist by email at hrassist@westfieldgrp.com.


We are an equal opportunity employer/minority/female/disability/protected veteran.

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