Claims Trainee

Claims Trainee
Employee Status: Regular 
Schedule: Full-time
Location: Remote

You’re ready to make your mark where people care about each other. Where your work is meaningful. And where your unique perspectives are welcome. Think about joining Westfield, a company focused on what’s most important – the people behind our policies.  

Westfield was founded in 1848 by a small group of hard-working farmers who believed in the promise of the future and the power of the individual. Today, as one of the nation’s leading property and casualty (P&C) companies, we remain true to their vision and are dedicated to making a positive difference in our customers’ lives.

Responsibilities;

• Works to acquire the knowledge, experience, skills, and business acumen in Claims. This work and the trainee’s development is all towards the goal of becoming a professional in the Claim department.
  • Assists leader, team, or business unit with work assigned to them. This often includes, but is not limited to, educational opportunities, project work and coverage of day-to-day activities.
  • Develops business acumen through interactions and shadowing with other professionals.
  • Attends business unit meetings as assigned.
  • Creates and delivers presentations as assigned.
• Prepares for and engages in one-on-one, on-line, and on-the-job learning/educational assignments/ experiences.
• Develops operating knowledge of Westfield Claims standardized hardware, software programs, third-party software, and processing procedures.
• Works toward developing an understanding of key concepts and appropriate business skill application through active participation and engagement in observation and practice activities.
• Develops operating knowledge of Westfield’s claims guidelines, processes, and indemnity tools.
• Solicits reinforcing and constructive feedback from leader, peer coaches and others in the organization and incorporates feedback into development.
• Identifies resources, best practices, and external networking opportunities to monitor pertinent industry activity and trends. Shares information gathered with others in the department.
• Maintains awareness, understanding, and compliance with internal policies and procedures, laws, and regulations appropriate for this position.

Qualifications;

• 6+ months of work experience (e.g. internship, summer job, part-time work, full-time work).
• Excellent verbal, written, and interpersonal skills resulting in the ability to interact with all levels of management and employee population.
• Strong organizational and time management skills.
• Experience working independently and within a team environment.
• Experience managing changing priorities and multiple assignments.
• Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.
• Holds (or has ability to obtain) and maintains appropriate adjuster licensing and certification(s) in assigned territories.
• Ability to travel, including overnight business trips as needed.
• Bachelor’s degree or commensurate experience.
• Physical essential functions: ability to work 40 hours in an office environment (sitting, standing, on a computer, etc.), operate office related technology (computer, phone, etc.), travel as required.

Westfield offers a Total Rewards program that focuses on compensation, benefits and wellness, and includes perks like 401(k), pension plan, annual incentive, education reimbursement, onsite fitness center and casual dress. Work/life balance, recognition, and learning and career development are all part of a rewarding career with Westfield.

Westfield cares about relationships. We pay attention to the details and embrace what each employee brings to the mix. If you are talented in your profession but also care about people – whether you’re just starting out or have decades of experience – we want to talk with you. Learn more about current opportunities at www.westfieldinsurance.com/careers.

We are an equal opportunity employer/minority/female/disability/protected veteran.

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